Shipping Policy

Last Updated: May 11, 2026

Welcome to Astrolyms.shop. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for full details regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment is successfully confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During high-demand periods, promotions, or holidays, processing times may be slightly delayed.

2. Shipping Destinations

We currently ship to multiple countries worldwide. If your location is unavailable at checkout, please contact our support team for assistance.

3. Estimated Shipping Times

Shipping times vary depending on destination and courier availability.

• United States: 7–15 business days

• United Kingdom: 7–12 business days

• Canada: 8–15 business days

• Europe: 7–14 business days

• Australia & New Zealand: 8–16 business days

• Other International Locations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or courier delays.

4. Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping may be offered on selected products or order values.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link. Please allow 2–5 business days for tracking updates to appear.

6. Customs, Duties & Taxes

For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

7. Delayed or Lost Packages

If your package is delayed beyond the estimated timeframe, please contact us and we will assist in locating your shipment. While we work closely with shipping carriers, Astrolyms.shop is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once the order has been processed.

9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can resolve the issue promptly.

10. Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page on Astrolyms.shop.

Thank you for shopping with Astrolyms.shop.